Your roof is your home’s first line of defense against the elements, and when it’s damaged, even slightly, it can lead to costly issues like water damage, mold growth, and energy inefficiency. That’s why homeowners across Franklin, TN trust Universal Roofing & Construction for fast, reliable, and expert residential roof repair services. Whether your roof has suffered storm damage or is simply showing signs of age, our experienced team is here to restore its strength and protect your investment.
Why Roof Repair Should Never Be Delayed?
Even a small issue—like a few missing shingles or a minor leak—can escalate into a serious problem if not addressed quickly. Water intrusion can rot decking, weaken structural supports, and damage insulation and ceilings. In Franklin’s variable climate, with hot summers, sudden thunderstorms, and the occasional hailstorm, roofs are under constant stress.
By addressing roofing issues early, you can avoid:
- Costly interior water damage
- Mold or mildew buildup
- Compromised structural integrity
- Premature roof replacement
- Higher energy bills due to poor insulation
Universal Roofing & Construction offers prompt inspections and straightforward repair solutions so you can act quickly with confidence.
Types of Repairs
Damaged shingles or other materials
Roof leak repair
Storm-related damage
Emergency services
Signs You May Need Roof Repair
Not sure if your roof needs attention? Here are common signs that indicate repairs may be needed:
- Leaking or water stains on ceilings or walls
- Missing, curled, or broken shingles
- Granule loss in gutters or downspouts
- Sagging areas on the roof
- Moss or algae growth on shingles
- Flashing damage around chimneys or vents
- Recent storm or hail impact
If you notice any of these issues, don’t wait. Call Universal Roofing & Construction for a free roof inspection in Franklin, TN, and get an honest assessment of your repair needs.
Storm Damage Roof Repair in Franklin, TN
Franklin is no stranger to severe weather, from spring thunderstorms to summer hail and high winds. These events can wreak havoc on roofs, often leaving behind damage that isn’t immediately visible from the ground.
Our storm damage repair services include:
- Comprehensive roof inspections
- Emergency tarping (if needed)
- Insurance claim assistance
- Repair of shingles, flashing, fascia, and more
- Documentation and photos for your claim
We help homeowners navigate insurance processes smoothly while restoring their roofs to like-new condition. With our help, you can get back to normal faster, without the stress.
Our Roof Repair Process
At Universal Roofing & Construction, we make the roof repair process simple and stress-free:
- Inspection & Diagnosis – We perform a full roof assessment, checking shingles, flashing, underlayment, decking, and ventilation.
- Clear Estimate – You’ll receive a detailed repair plan with transparent pricing.
- Expert Repairs – Our crew uses high-quality materials that match your existing roof and perform durable repairs that last.
- Cleanup & Review – We leave your property spotless and ensure you’re completely satisfied before we consider the job done.
Whether it’s a single patch or multiple sections of your roof that need work, our team approaches every repair with professionalism and care.
TESTIMONIALS
With over 100 5-star reviews, here is what our customers are saying.
After hurricane Helena came thru Augusta, GA last September, my property suffered some damages including my roof. Two of my neighbors recommended Universal Roofing, and especially Cole whom I contacted immediately. I was very impressed with this kind young gentleman who assessed the damage to the roof and from then did all the work with the insurance. Him and Selma kept me informed regularly (I exchanged many emails with Selma who guided me and reassured me as the insurance was very slow to respond). Finally came the day when Cole arrived with his team to replace my roof. They were prompt early morning, put tarp all around my house to cover plants and worked until the work was completed.Then they searched for and removed any little debris all around the house which looked like nothing had happened except I had a new beautiful roof. I want to thank them and particularly Cole for his kindness, efficiency, ethics, and professionalism. I give him a A+. NicoleNicole PerrinMay 6, 2025
There was a storm coming, and this team replaced our roof in a under a day -- and did incredible work. Pics like this one sent to us throughout, left a clean site, etc. The owner Pete has got to be one of the hardest working men in Georgia. Showed up when he said he would. And if delayed, texted or called. No games. Highly, highly recommend these guys and PRAY they don't get so busy that they get too busy. This is the way it should be done.osunsasfulApril 18, 2025
We had Cole Nolan come and do a roof inspection because of the recent storms. After finding damage he advise us to file a claim. He was able to walk us through the process step by step. We highly recommend Cole Nolan with Universal Roofingpatel BhavinApril 17, 2025
We have been having lots of issues with our builders grade roof after the last few big storms we have been getting here in the south. Cole came to our rescue and was very informative and helpful with process of replacing our roof. His team started early in the morning and were done and cleaned up by the time we got home from work. We highly recommend working with Cole. He will take great care of you and your roof!Stevi SchulteApril 8, 2025
Universal Roofing responded right away to my message, and then they inspected, quoted, and corrected the problems--all within a week! Great people to work with. Alex Jenkins is my favorite. He's very professional.Gail EverettApril 1, 2025
We recently used the Greenville SC location to replace cracked siding and to paint the entire exterior of our home. The team is reliable and performs professional work quickly and efficiently.
We were very pleased with the results and the reasonable price. We highly recommend Universal Roofing & Construction and will use their services again.Melani MMarch 30, 2025
Had a tree fall on our house. Kyle came out and quickly assessed the damage. Gave a quick quote and it was a very fair price. Guys came out and repaired the hole in the roof, replaced the damaged gutter, downspout and leaf guard. Looks like nothing ever happened! Would highly recommend Kyle and the URC team to anyone needing fast and fair repairs!Josh FitzpatrickMarch 27, 2025
Russell and his team were great! His excellent communication helped us navigate each step of the way, especially helping us understand what to expect regarding the insurance details. I recommend him and the team with the utmost confidence.John NortonMarch 21, 2025
Thank you Universal Roofing & David Locke! This group knows how to take care of their customers. They stand behind what they say. They made what could be a stressful project easy from start to finish. We were informed with text and photos throughout the entire process. Great finished product, great experience, great price! Highly recommend! Thank you David & Universal Roofing!Shane BlantonMarch 16, 2025
I live in The Augusta area. After Hurricane Helene came through, I was referred to Universal Roofing & Construction by my brother. I reached out to Cole Nolan, he guided me through the claim process and got my new roof installed in a timely and professional manner. I highly recommend Universal and Cole is outstanding.Victor AthaMarch 12, 2025
My parents recently had their roof replaced and we interviewed several roofing contractors. We decided on Universal Roof & Contracting and couldn't be happier. Andy Sims was our first contact and really helped to start the project on the right foot. Our project manager was Spence who answered all our questions and accommodated every request I had. Spence took the extra step of double-checking the attic for any potential issues. Edgar's crew did a fantastic job with the installation and Raven coordinated the administrative logistics beautifully. Every member of the Universal team has been professional, responsive and thorough. Thank you to everyone for their hard work! -- The Nguyen FamilyTraMi NguyenMarch 12, 2025
Most roofers will ghost you if you aren't getting a full replacement, Universal was willing to put in the small amount of time to do a fix for me. This may be the 5th or 6th person I've had look at the roof, and the first one to just do the job. Big thanks to Russell for the help.Steve StricklandFebruary 22, 2025
I recently had a roof leak in my 2 year old house. I reached out to Universal Roofing. Russell Allen came by to inspect the roof, and found the area where it was leaking but also noticed additional areas that could be a problem in the future. He took pictures, which I then showed the builder. The builder sent their roofers to fix those issues. I really appreciated how helpful and professional Russell Allen was, I would highly recommend Universal Roofing!Salman AhmedFebruary 17, 2025
I had Universal Roofing inspect my roof after a hail storm and there inspector Russell found hail damage.He wrote up the report and my insurance completely took care of me getting a new roof.Smooth process.I have recommended the company to my friends.Greg DavisFebruary 12, 2025
Universal Roofing and Construction as well as Kyle Knawly provided the best experience we could ever imagine when it comes to our project. Kyle’s professionalism and his project management was impeccable. He walked us through the entire process and insured that our project was priority. Our roof was damaged from a storm and now we have an updated, up to code, and well constructed new roof. Thanks Kyle for all your help.James Barrett LingenfelterFebruary 11, 2025
My experience with Universal Roof & Construction was great. My insurance company only approved me for a few shingle repairs. Kyle worked with my insurance company and pushed for the entire roof to get repaired. The job was quick and great. While installing the new roof the vibration from the banging broke the mount supporting the chain holding my chandelier napped. Kyle understood the situation and fixed the problem. I would refer Universal roofing to anyone who needs roof repair or replacedEric HarrisFebruary 7, 2025
Kyle Khawly showed up the same morning I called about water leaks in my roof after a big storm. He was professional and helpful in every step between tarping the problem areas, helping us file an insurance claim, working through a difficult insurance process, and finally getting a full roof replacement. Kyle was quick to respond to all our questions and went to bat for us with the insurance company. The crew that replaced our roof did a great job. We would be happy to recommend them to anyone!Timothy VernonFebruary 2, 2025
Kyle Khawly was fantastic from day one of coming out to patch a hole in our roof the day before a snowstorm.
He helped us through all the paperwork of getting a new roof, and worked above and beyond with every form of communication.
We are so appreciative of all of his work and effort, highly recommend this company!Sarah DietrichJanuary 31, 2025
I can't overstate my great experience with Russell at Universal Roofing. Great customer service and quality work at a reasonable price. My highest recommendation.Jodi BolglaJanuary 20, 2025
I found this company after looking for recommendations in my local Facebook group after Hurricane Helene left my roof leaking in multiple places. We worked with Cole, who helped us navigate tricky insurance and got a whole roof replacement covered. He even came out to meet the insurance claims agent and got them to cover a bunch of the interior damage as well like carpets and dry wall. The day of the roof replacement everything went smoothly: the crew turned up on time, sent us awesome drone shots of their progress, finished the job before sunset, and left the yard spotless. We recommended them to our neighbor as well.McKenzie DayJanuary 17, 2025
I had a wonderful experience working with Kyle Khawly from Universal Roofing and Construction! Kyle was helpful in every way from working with my insurance company to explaining the process and what to expect. I would highly recommend Kyle and his team for your roofing needs.Terry NaleJanuary 16, 2025
Universal Roofing did an amazing job. Not only the great roof they finished in only one day, but especially Russell Allen who walked me through the insurance process and got the claim approved.Peer JamborDecember 23, 2024
Pete (Emrick with Universal) is the best roofer/roofing company you're going to find. For starters, the company does great work. But, more importantly, they back up their work, and cover you the way a quality company should. They've earned my business, permanently. I can't recommend them any higher! Thanks!Tim SteflDecember 22, 2024
Amazing work by Kyle Rushing and his team. Kyle walked me through every details of changes in roof installation and is very responsive whenever I had questions. We love our new roof. Highly recommended!Longde JinDecember 19, 2024
Russell Allen @ Universal Roofing came by the house after working on our neighbor's home. Great company, extremely friendly and professional. One of the best experiences I have had with a contractor, to be honest, and they execute extremely well. Russel made sure to send drone pictures throughout the project as well. They were really coordinated, organized, and worked really fast. They did the complete roofing job and cleaned up in 1 day.
The roof looks amazing.
Quick update: This is a huge one for me. We noticed that we were missing the chimney on our chiminea, and I reached out to Russell about it. Because they took a number of pictures throughout the project, they were able to confirm it was there, and then later in the day, it was gone. Without issue, they agreed to make us whole and replace it.
I do not do this very often, as we have been burned before by contractors. However, I am absolutely thrilled with the service and professionalism Russell and Universal Roofing provided. I would recommend them to anyone.
This is not a paid review either, they are really good.Chad GasawayDecember 18, 2024
Cole Nolan of Universal Roofing and Construction came to my door and said hail damage had been found on houses in my neighborhood. My first instinct was to say no, but so glad I didn’t. He found hail damage that warranted a new roof. I remembered the storm in July, but had no idea there was hail. He was very informed about how homeowners insurance works and assured me that he would work with them to get me everything that I needed. I felt I needed to at least reach out to another company, which I did. Got very little response. They said they would check it with a drone. Cole, on the other hand, put himself on the roof, marked the damage with chalk and met with my insurance company inspector on the roof again. My insurance company agreed with him and they got started. He and his partner, Kyle Khawly worked together to make it happen with the least inconvenience to me. They sent me texts to tell me what to expect. The materials arrived around 6:00am. The crew arrived about 6:30am. They kept me posted with drone photos throughout the day. The crew worked diligently and professionally. As promised, they were done and did a beautiful clean up before dark on a very short day in December. The dumpster was gone the next morning and I happily gave them payment. Highly recommend these guys. They patiently explained everything to me every step of the way.Linda MoserDecember 15, 2024
As someone in the insurance business, I’ve referred many clients to Kyle Khawly at Universal Roofing, and every experience has been exceptional. My clients consistently tell me he’s the most personable, honest, and timely roofer they’ve ever worked with. Kyle Khawly goes above and beyond, ensuring everything runs smoothly and that homeowners feel confident in the process. Whether you need roof repairs, replacements, or simply expert advice on roof damage, I highly recommend Kyle at Universal Roofing. He’s truly a professional you can trust!Kayla WillisDecember 11, 2024
I have had the pleasure of working with Kyle Khawly and his team on several occasions, and I can confidently say he provides outstanding service. As a real estate agent, I value reliable partners, and Kyle has consistently gone above and beyond to ensure my clients are satisfied. He offers prompt, professional, and thorough roofing solutions, always taking the time to explain the process and ensure quality work. His attention to detail, commitment to customer satisfaction, and ability to meet deadlines make him an invaluable resource. I highly recommend Kyle Khawly to anyone in need of roofing services!
Raegan
Raegan Thorp Real Estate GroupRaegan ThorpDecember 10, 2024
Kyle Khawly did an excellent job of contacting my insurance company so we could file a claim for hail damage. The roofers were very professional, worked hard to complete the job in one day, cleaned up after the project was done. The roof looks great and Kyle followed through with insurance to ensure the payment was taken care of.Eva HansenDecember 7, 2024
Kyle Khawly and his team were great to work with. Very thorough. He helped with the insurance company, and stayed in touch with all parties from day one. Work was completed quick and job site was clean. Craftsmanship on the roof is excellent. Highly recommend Universal Roofing for all aspects of roof repairs and replacements.Mike GondekNovember 25, 2024
CONTACT
If you would like to speak to one of our roofing experts or would like to schedule a free roof inspection, call or fill out this form and one of our customer service representatives will reach out to you.
