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Testimonials


Positive: Professionalism, Punctuality, Quality, Responsiveness, Value, Workmanship Just had my roof replaced by Universal Roofing and Construction. They were professional, communicated well, and did a great job in one day. Randie has guided me through the process and answered all my questions, helped with hail damage claims and was with me every step of the way. All that said, I want to make a special mention to Austin and his crew. Austin was on the site the whole time with the crew and even made sure I was totally happy before he left our home. That crew was a well oiled machine, all business and made sure if there was any questions they asked Austin for my input. My answer was always do it like it was your home, and they did. If I could give these people 10 stars across the board I would. If you are in need or roof replacement these guys are great.Arthur BrockFebruary 12, 2024
Had a few leaks after some recent rain. Within 1 day they came out inspected and fixed a few issues no questions asked. Took photos with explanation of causes. We will only use this company going forward.Daniel BushJanuary 4, 2024
I had a great experience working with Alex Jenkins. He was very professional he went up and beyond working with the insurance company. All around wonderful experience highly recommendAllen StreetNovember 17, 2023
Universal roofing has been awesome for us. Lenny took great care of our roof, was very honest throughout the entire process, and kept very good communication with us during the process of repairs. Thanks Lenny!Matthew GreenNovember 11, 2023
I had the pleasure of working with Kyle from Universal Roofing, and he made the process entirely worry-free. He explained the every step fully and answered all of my questions, and he was there throughout the install to ensure everything went smoothly with his crew as well as after the job was done to do a final walkthrough and cleanup of any leftover debris and nails. I'm very impressed with the quality of workmanship and the excellent customer service I received and would recommend Universal Roofing to any of my friends.Jared FinklesteinNovember 8, 2023
Excellent service from this company. I would highly recommend them. Kyle is very professional and great to work with.Mary LendzionNovember 8, 2023
Glen AdamsOctober 3, 2023
Working with Kyle Rushing was a great experience. Very professional and answered all questions. Explained everything in detail. Always on time. Highly recommend working with Kyle And Universal Roofing.Ken MaskerSeptember 23, 2023
I highly recommend this roofer for anyone who needs a quality job done. They were very communicative throughout the process, always updating me on the progress and answering any questions I had. They finished the work on time and within the budget, and the result was amazing. They are professional, reliable, and friendly. Thank you for your excellent service!Chase ButlerSeptember 22, 2023
From the day we chose to go ahead till we even got our solar removed / roof replaced and solar panel put back, DJ and team were professional , communicative and very prompt. I have done roof replacement on my previous house but this was no less than a white glove service. 🙏🙏🙏🙏🙏. Keep it up guys .venky kumbakonamAugust 8, 2023
Working with Universal Roofing and Construction Service has been a pleasure. They are a company that makes sure the customer has a clear understanding of what's going on at each stage of the job. The work is Superior and second to none. Mr. Mason Ambler has been a joy to work with, and I would highly recommend Universal Roofing and construction for all your Roofing and Gutter needs.Anthony B HodoJuly 25, 2023
We are beyond happy with our new roof and the amazing job that Kyle and the team did from the start of working with the insurance to the finish with a beautiful roof. Kyle went above and beyond on every aspect of the process. It's so hard to find trustworthy roofers; without a doubt, Universal is just that.Hmd 161July 12, 2023
Top notch company with great communication, and ethics. Can’t recommend enough.Patrick ShelowJune 20, 2023
Working with Universal Roofing was a great experience! Our representative was Kyle Rushing was responsive he answered all of our questions professionally and supported us throughout the entire process. Our roof was completed on time in one day, would highly recommend this company.Amira HammondJune 16, 2023
Just had my roof replaced by Universal Roofing and Construction. They were professional, communicated well, and did a great job in one day. My roof was battered by the hail storm at the end of March, and this was the first major claim I had made on my Homeowners Insurance (Travellers - who were also great). Their Project Manager, Mason, walked me through the whole process and handled the insurance inspectors and the crew. Would highly recommend.Kim Bourne RibbansJune 6, 2023
Austin Baldwin came out to access my roof damage. After concluding it needed to be replaced, we picked out a color and it was replaced in just a few days! Austin was on top of every step. He and his crew were extreme professionals!Laura BurgessMay 25, 2023
DJ, Ramaro and their team did a super job putting on our new roof! Promptly arrived at 6:30am and finished at 5:15pm! Very detailed oriented and even repaired damaged chimney boards. Highly recommend!Ron McNaughtonMay 16, 2023
They are fast and professional ..to replace the roof,it took them only 8hrs ...DJ is very helpful ,responsive, and gives very helpful advice 👍 Thanks guysMinas BeyeneApril 27, 2023
Great Company!! Kyle and his team were very professional and had the job complete in one day. I would highly suggest using this company for your roofing services!Will NolandApril 25, 2023
It was a pleasure to work with DJ Coots from Universal Roofing from beginning to end. Nothing better than to work with someone that is friendly, knowledgeable, professional and most importantly cares about your needs. He made sure to make the roof replacement process painless from assisting with setting up the claim, communicating with the adjuster and making sure that everything went smoothly the day the work was done. We will highly recommend DJ Coots from Universal Roofing.Maribel RodriguezApril 19, 2023
DJ Coots responded to my call the same day!!! Very personable, professional, and knowledgeable!!! He knows his stuff!! Great work!!! He does not attempt to gear you towards anything that you don't need just to make a quick buck. Not many out there like that!! I would recommend DJ/Universal roofing and construction to anyone!! THANKYOU for everything DJ!!Bridgette LeviApril 13, 2023
Brooke RysMarch 27, 2023
Universal replaced our roof because of hail damage. They did a great job and did all work in one day. They left the yard clean and nail free. I highly recommend them for any type of work. They were very professional their pricing was reasonable.Steve MimbsMarch 14, 2023
Kyle Rushing was a great person to work with, always willing to help answer any questions and handled working with insurance. I would highly reccomend this company and Kyle for roof needs.john janisMarch 7, 2023
I highly recommend Universal Roofing. We worked with Kyle and he made the entire process stress free and smooth-running. Kyle came on site several times to assess hail and wind damage with a drone fly over and physically going onto the roof to inspect and visibly mark damaged areas before the insurance adjuster arrived. He was helpful in being on site during the adjuster visit as well. The workers showed up very early and completed the job in one day. Only some minor cleanup remained for the following morning. Kyle was on site most of the time during the roofing and after to ensure the few punch list items were completed to our satisfaction. The roof is beautiful.c shoeFebruary 23, 2023
They replaced my roof, and we are very pleased. Kyle was very good to work with, and he was diligent to assist in the process with insurance. The quality of work was high. And the professionalism of Kyle and all the workers was very good. I would definitely recommend them. We will certainly use them for Amy future needs.Jawja73 Jawja73February 9, 2023
I could actually write a very long response, however, I will try to be brief. Jason arrived at my house at the appointed time. From the moment I showed him the leak in my closet, he went into action. He is like a sleuth. He climbed into the "crevices" of my attic and systematically located the exact spot where the leak was displaying. He then went outside and logically located the spot on the roof where he tenaciously located the issue. He not only explained the issue but gave me a detailed explanation of how he fix it. All of this while is was starting drizzle. He then proceeded to repair the breach. I honestly have not seen that type of dedication and work ethic in quite a few years from a contractor. I cannot overstate how, though initially perplexing, undaunting Jason was in determining the cause. I was completely impressed with his character and integrity. I will definitely use Universal Roofing & Construction, Inc. again because of this experience.Herronald AlexanderDecember 14, 2022
I have nothing but great things to say about this company and would highly recommend them to anyone even considering making adjustments to their roof. I absolutely love my new roof and the process was super simple. My rep Kyle was beyond amazing- so personable, knowledgeable and incredibly helpful! He walked me through every step of the process and I cannot imagine how confused I would have been if he hadn’t. Definitely a great company to choose if you’re in the market for roof repairs and interior ceiling damage painting!lparks488November 2, 2022
DJ is a good representative for Universal roofing. He stands behind his word and follows through it was a very good experience.thomas kyserOctober 1, 2022
Thanks to DJ Coots and the team at Universal Roofing we have the newest most beautiful roof in the neighborhood. We had been talking about having our roof inspected when I saw Universal Roofing (D J Coots) inspecting a neighbor’s roof. I slowed and waved, wanting to stop, but not wanting to infringe on my neighbor’s time. Thankfully, DJ picked up on my interest and was on our roof within the hour. He was friendly, professional, knowledgeable about roofs and insurance companies. He took us through the process from beginning to end. I still can’t get over how great the roofing crew was, fast and efficient, tidy and polite. Not a nail was left behind! My husband and I trusted DJ’s instincts in the roof color and he nailed it! We’ve been home owners for over 30 years and have never had such smooth process or such service when it comes to home repairs. I am in awe of this team and HIGHLY recommend them. They care about the customer and get the job done!Allene CowanSeptember 29, 2022

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