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Testimonials


I can’t express how appreciative I am for the help we receive from Russell with Universal Roofing. We had hail damage and Russell made the whole process a lot easier than it could have been. He kept in touch constantly thru every step,even on the weekend and in the evenings. The install today was pretty flawless, they came early and worked hard until completion. They covered my flower beds and porches with tarps and cleaned it all up when they were done. Russell came by today just to check and make sure things were going good. The new roof is absolutely beautiful. Thank you for your professionalism and expertise! We really do appreciate you! Penny FairPenny FairJuly 18, 2024
We had the best experience with Universal Roofing from start to finish. They sent Cole out to work with us, he was GREAT and the picture of professionalism. The entire process was so smooth from insurance to picking out the shingles and step by step updates as the work happened. I would highly recommend Cole and Universal RoofingCharleneJuly 11, 2024
We were quite pleased with Riley & Riley! They were professional, and worked both efficiently & effectively. Nice job!Dawn EcholsJune 26, 2024
Thank you, Russell Allen, for hand holding us all the way through the roof replacement project. We’ve had Allstate Insurance for over 20 years now and this was our first claim. Although Allstate was being a pain and making us jump through all their hoops you helped us get a full roof replacement and we couldn’t be more happy. The Universal crew was very friendly and did a great job putting on our new roof in a day as well as cleaning up. The dumpster was picked up the very next day as well. Thanks again for providing us daily updates and keeping us very well informed. I highly recommend Universal roofing and construction!Summer BlakeJune 11, 2024
Universal Roofing & Construction did a great job with our roof replacement. The installation was handled in a professional manner and the crew did a good job cleaning up after the project was done. Our sales manager Cole was extremely helpful walking us through an insurance claim and made sure the project was completed to our satisfaction. Highly recommended!Justin GeeJune 10, 2024
Kyle and Cole came along to see if I would like to have them do a roof inspection for storm damage. We had recently had an inspection so we knew what the existing damage was to our roof. Not extensive enough for a full replacement but some areas that were compromised. Our problem was finding someone who would do small repairs. They assessed the damage, said they could take care of it, gave us a quote and two days later they came out did the necessary work on time and consistent with their quote. We have since had some hard rains and no leaks. This team did a great job.Bill WoodJune 4, 2024
The whole process from beginning to end was flawless. The timing and strategy by Russell Allen for this project was unmatched. Super grateful for his willingness and walking with us every step of the way. A true blessing and now we have added years to our home. Thank you Russell and thank you Universal Roofing! Also, it didn’t matter how loud they were working, Our 8 month son still got a 3 hour nap during the process and that alone deserves 5 stars!!Olivia MeeksJune 1, 2024
Thank you to Russell Allen and Universal Roofing and Construction for working with us and our insurance company in getting a completely upgraded roof! From working with the insurance company and adjuster to the team that quickly got the job done, it was flawless! The team worked so fast and cleaned up so well, we could hardly tell they were there! The icing on the cake though was when we got home from a walk, the trailer filled with the all the debris was gone! The avg is 24-48 hours. They got it out in less than 2! The roof looks amazing!Chris & Olivia MeeksJune 1, 2024
I couldn't be happier with the service I received from David with Universal Roofing for my townhouse. From start to finish, they were professional, efficient, and dedicated to ensuring that I got exactly what I needed. First and foremost, their team was incredibly knowledgeable. They took the time to thoroughly inspect my roof, discuss my options, and answer all of my questions. I never felt pressured or rushed into making a decision. Once we had a plan in place, the installation process was seamless. The crew arrived on time, worked diligently, and completed the job in a timely manner. They were respectful of my property and left everything clean and tidy when they finished. The quality of their work is exceptional. My new roof not only looks fantastic but also provides me with peace of mind knowing that it was installed with the utmost care and attention to detail. Overall, I highly recommend Universal Roofing to anyone in need of roofing services. Their professionalism, expertise, and commitment to customer satisfaction truly set them apart. Thank you, Universal Roofing, for exceeding my expectations and giving me a roof I can trust for years to come!robbie bentleyMay 31, 2024
Russell was able to get insurance to approve my new roof after two other roofing companies failed! Highly recommend!Michael WhiteMay 29, 2024
What a fantastic roofing company! Very quick to respond to my initial inquiry and top-notch service throughout the process. Our project manger, Cole Nolan is an expert in his field. Very knowledgeable in roofing and the various products, and also quite adept at navigating the realm of processing insurance claims. Cole was tenacious in wrestling a fair settlement from our insurance company. He made multiple trips out here to make our case for the insurance company and adjuster. The project itself was quality work. The site manager Kevin and his team did a great job. The roof looks great and they did a nice job with the cleanup and putting everything back in its place and clean. Without hesitation, I would recommend Universal roofing.Ben JohnsonMay 27, 2024
Jam up job from start to finish by Universal Roofing and Construction. They sent out Cole that did the initial inspection, came out a second time to be onsite with the insurance adjuster, and a third time to tarp the roof after we discovered a new leak post a storm. Cole was awesome to work with, actually showed up to make sure the crew was taken care of (on install day), and communicated throughout the install (it was super cool getting updates throughout the day on their progress too). It’s hard to find reputable companies these days, but Universal is definitely not a fly by night company. Two words to describe the company: Top Notch!WilliamrenjeMay 20, 2024
Cole Nolan did an excellent job both in contact with me and insurance company. He put together amazing group and delivered great service. Everything was on time and he was there all the way. Thanks so much for stress free time and my new beautiful roof 👏 👏👏Abosede OshinubiMay 16, 2024
Cole Nolan with Universal Roofing was amazing from start to finish! He explained the process well & knew how to navigate through the insurance hoops/games. He kept us updated on the progress of everything. The neighbors appreciated that he went to their homes to inform them about what was going on & what they could expect the day of our install. Thank you for the excellent customer service. We love our new roof!Karen M.April 18, 2024
Recently, I hired Universal Roofing to install a new roof. Through this process, from roof evaluation through its completion, I coordinated with Universal's representative, DJ Coots. From the beginning, I challenged DJ to achieve an A+ grade on my project. He did! The entire process went smoothly and, each step along the way, DJ was helpful, responsive and considerate. When I contacted other managers at Universal, they answered my questions patiently, thoroughly and politely. With Universal/DJ's oversight, my new gutters, downspouts and gutter guards were installed carefully by Morales Gutters. They, too, were very professional and considerate. I recommend Universal and, initially, suggest contacting DJ for advice. Lance Cunha, Johns Creek, GALance CunhaApril 6, 2024
Great company! Cole went above and beyond to make sure we were taken care of. He’s prompt, thorough, friendly and very easy to work with. Would definitely recommend them!Donna McKinneyApril 4, 2024
Universal roofing and construction are great! Ashley is awesome, from the quote on my roof to schedule and the work and clean up and pricing! The crew did a professional job as well! If you need a roof replaced, Ashley and universal roofing and construction are the ones to call! You will not be disappointed! I highly recommend them.Ronney GreenMarch 8, 2024
Found a watermark on my property on Friday night. Universal was at my door first thing Saturday morning. Bobby Wiggins was a real professional in determining my problem and providing a solution.Jeremy BloomfieldMarch 2, 2024
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value, Workmanship Just had my roof replaced by Universal Roofing and Construction. They were professional, communicated well, and did a great job in one day. Randie has guided me through the process and answered all my questions, helped with hail damage claims and was with me every step of the way. All that said, I want to make a special mention to Austin and his crew. Austin was on the site the whole time with the crew and even made sure I was totally happy before he left our home. That crew was a well oiled machine, all business and made sure if there was any questions they asked Austin for my input. My answer was always do it like it was your home, and they did. If I could give these people 10 stars across the board I would. If you are in need or roof replacement these guys are great.Arthur BrockFebruary 12, 2024
Had a few leaks after some recent rain. Within 1 day they came out inspected and fixed a few issues no questions asked. Took photos with explanation of causes. We will only use this company going forward.Daniel BushJanuary 4, 2024
I had a great experience working with Alex Jenkins. He was very professional he went up and beyond working with the insurance company. All around wonderful experience highly recommendAllen StreetNovember 17, 2023
Universal roofing has been awesome for us. Lenny took great care of our roof, was very honest throughout the entire process, and kept very good communication with us during the process of repairs. Thanks Lenny!Matthew GreenNovember 11, 2023
I had the pleasure of working with Kyle from Universal Roofing, and he made the process entirely worry-free. He explained the every step fully and answered all of my questions, and he was there throughout the install to ensure everything went smoothly with his crew as well as after the job was done to do a final walkthrough and cleanup of any leftover debris and nails. I'm very impressed with the quality of workmanship and the excellent customer service I received and would recommend Universal Roofing to any of my friends.Eric DaughertyNovember 8, 2023
Excellent service from this company. I would highly recommend them. Kyle is very professional and great to work with.Mary LendzionNovember 8, 2023
Glen AdamsOctober 3, 2023
Working with Kyle Rushing was a great experience. Very professional and answered all questions. Explained everything in detail. Always on time. Highly recommend working with Kyle And Universal Roofing.Ken MaskerSeptember 23, 2023
I highly recommend this roofer for anyone who needs a quality job done. They were very communicative throughout the process, always updating me on the progress and answering any questions I had. They finished the work on time and within the budget, and the result was amazing. They are professional, reliable, and friendly. Thank you for your excellent service!Chase ButlerSeptember 22, 2023
From the day we chose to go ahead till we even got our solar removed / roof replaced and solar panel put back, DJ and team were professional , communicative and very prompt. I have done roof replacement on my previous house but this was no less than a white glove service. 🙏🙏🙏🙏🙏. Keep it up guys .venky kumbakonamAugust 8, 2023
Working with Universal Roofing and Construction Service has been a pleasure. They are a company that makes sure the customer has a clear understanding of what's going on at each stage of the job. The work is Superior and second to none. Mr. Mason Ambler has been a joy to work with, and I would highly recommend Universal Roofing and construction for all your Roofing and Gutter needs.Anthony B HodoJuly 25, 2023
We are beyond happy with our new roof and the amazing job that Kyle and the team did from the start of working with the insurance to the finish with a beautiful roof. Kyle went above and beyond on every aspect of the process. It's so hard to find trustworthy roofers; without a doubt, Universal is just that.Hmd 161July 12, 2023

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