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TESTIMONIALS
With over 100 5-star reviews, here is what our customers are saying.
Cole Nolan with Universal Roofing was amazing from start to finish! He explained the process well & knew how to navigate through the insurance hoops/games. He kept us updated on the progress of everything. The neighbors appreciated that he went to their homes to inform them about what was going on & what they could expect the day of our install. Thank you for the excellent customer service. We love our new roof!Karen McCallonApril 18, 2024
Recently, I hired Universal Roofing to install a new roof. Through this process, from roof evaluation through its completion, I coordinated with Universal's representative, DJ Coots. From the beginning, I challenged DJ to achieve an A+ grade on my project. He did! The entire process went smoothly and, each step along the way, DJ was helpful, responsive and considerate. When I contacted other managers at Universal, they answered my questions patiently, thoroughly and politely. With Universal/DJ's oversight, my new gutters, downspouts and gutter guards were installed carefully by Morales Gutters. They, too, were very professional and considerate. I recommend Universal and, initially, suggest contacting DJ for advice.
Lance Cunha, Johns Creek, GALance CunhaApril 6, 2024
Great company! Cole went above and beyond to make sure we were taken care of. He’s prompt, thorough, friendly and very easy to work with. Would definitely recommend them!Donna McKinneyApril 4, 2024
Universal roofing and construction are great! Ashley is awesome, from the quote on my roof to schedule and the work and clean up and pricing! The crew did a professional job as well! If you need a roof replaced, Ashley and universal roofing and construction are the ones to call! You will not be disappointed! I highly recommend them.Ronney GreenMarch 8, 2024
Found a watermark on my property on Friday night. Universal was at my door first thing Saturday morning. Bobby Wiggins was a real professional in determining my problem and providing a solution.Jeremy BloomfieldMarch 2, 2024
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value, Workmanship
Just had my roof replaced by Universal Roofing and Construction. They were professional, communicated well, and did a great job in one day.
Randie has guided me through the process and answered all my questions, helped with hail damage claims and was with me every step of the way.
All that said, I want to make a special mention to Austin and his crew. Austin was on the site the whole time with the crew and even made sure I was totally happy before he left our home. That crew was a well oiled machine, all business and made sure if there was any questions they asked Austin for my input. My answer was always do it like it was your home, and they did. If I could give these people 10 stars across the board I would. If you are in need or roof replacement these guys are great.Arthur BrockFebruary 12, 2024
Had a few leaks after some recent rain. Within 1 day they came out inspected and fixed a few issues no questions asked. Took photos with explanation of causes. We will only use this company going forward.Daniel BushJanuary 4, 2024
I had a great experience working with Alex Jenkins. He was very professional he went up and beyond working with the insurance company. All around wonderful experience highly recommendAllen StreetNovember 17, 2023
Universal roofing has been awesome for us. Lenny took great care of our roof, was very honest throughout the entire process, and kept very good communication with us during the process of repairs. Thanks Lenny!Matthew GreenNovember 11, 2023
I had the pleasure of working with Kyle from Universal Roofing, and he made the process entirely worry-free. He explained the every step fully and answered all of my questions, and he was there throughout the install to ensure everything went smoothly with his crew as well as after the job was done to do a final walkthrough and cleanup of any leftover debris and nails. I'm very impressed with the quality of workmanship and the excellent customer service I received and would recommend Universal Roofing to any of my friends.Jared FinklesteinNovember 8, 2023
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Pete Emrick
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