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TESTIMONIALS
With over 100 5-star reviews, here is what our customers are saying.
Universal replaced our roof because of hail damage. They did a great job and did all work in one day. They left the yard clean and nail free. I highly recommend them for any type of work. They were very professional their pricing was reasonable.Steve MimbsMarch 14, 2023
Kyle Rushing was a great person to work with, always willing to help answer any questions and handled working with insurance. I would highly reccomend this company and Kyle for roof needs.john janisMarch 7, 2023
I highly recommend Universal Roofing. We worked with Kyle and he made the entire process stress free and smooth-running. Kyle came on site several times to assess hail and wind damage with a drone fly over and physically going onto the roof to inspect and visibly mark damaged areas before the insurance adjuster arrived. He was helpful in being on site during the adjuster visit as well. The workers showed up very early and completed the job in one day. Only some minor cleanup remained for the following morning. Kyle was on site most of the time during the roofing and after to ensure the few punch list items were completed to our satisfaction. The roof is beautiful.c shoeFebruary 23, 2023
They replaced my roof, and we are very pleased. Kyle was very good to work with, and he was diligent to assist in the process with insurance. The quality of work was high. And the professionalism of Kyle and all the workers was very good. I would definitely recommend them. We will certainly use them for Amy future needs.Jawja73 Jawja73February 9, 2023
I could actually write a very long response, however, I will try to be brief.
Jason arrived at my house at the appointed time. From the moment I showed him the leak in my closet, he went into action. He is like a sleuth. He climbed into the "crevices" of my attic and systematically located the exact spot where the leak was displaying. He then went outside and logically located the spot on the roof where he tenaciously located the issue. He not only explained the issue but gave me a detailed explanation of how he fix it. All of this while is was starting drizzle. He then proceeded to repair the breach.
I honestly have not seen that type of dedication and work ethic in quite a few years from a contractor. I cannot overstate how, though initially perplexing, undaunting Jason was in determining the cause. I was completely impressed with his character and integrity. I will definitely use Universal Roofing & Construction, Inc. again because of this experience.Herronald AlexanderDecember 14, 2022
I have nothing but great things to say about this company and would highly recommend them to anyone even considering making adjustments to their roof. I absolutely love my new roof and the process was super simple. My rep Kyle was beyond amazing- so personable, knowledgeable and incredibly helpful! He walked me through every step of the process and I cannot imagine how confused I would have been if he hadn’t. Definitely a great company to choose if you’re in the market for roof repairs and interior ceiling damage painting!lparks488November 2, 2022
DJ is a good representative for Universal roofing. He stands behind his word and follows through it was a very good experience.thomas kyserOctober 1, 2022
Thanks to DJ Coots and the team at Universal Roofing we have the newest most beautiful roof in the neighborhood. We had been talking about having our roof inspected when I saw Universal Roofing (D J Coots) inspecting a neighbor’s roof. I slowed and waved, wanting to stop, but not wanting to infringe on my neighbor’s time. Thankfully, DJ picked up on my interest and was on our roof within the hour. He was friendly, professional, knowledgeable about roofs and insurance companies. He took us through the process from beginning to end. I still can’t get over how great the roofing crew was, fast and efficient, tidy and polite. Not a nail was left behind! My husband and I trusted DJ’s instincts in the roof color and he nailed it!
We’ve been home owners for over 30 years and have never had such smooth process or such service when it comes to home repairs. I am in awe of this team and HIGHLY recommend them. They care about the customer and get the job done!Allene CowanSeptember 29, 2022
Thank you Kyle Rushing for the repair job. Quick and affordable. No job to small!Kyle StopekSeptember 12, 2022
Recommending Universal Roofing
and Construction
Professional, responsive, quality, AMAZING!!!
Austin Baldwin of Universal Roofing and Construction went above and beyond throughout the entire process of our roof replacement project. In fact, prior to our coming to an agreement regarding the date of the installation, my family and I were scheduled to leave town for vacation. We had several holes located along the lower border of our roof that were large enough to give raccoons and squirrels easy access to our attic. Austin arrived at our house on the morning that we were scheduled to leave and secured the holes for us at no charge. Giving us a piece of mind that our HVAC system and other wiring would be protected while we were away. AWESOME!!!
He took the time to explain each phase of the process, and detailed the benefits and expectations of all of our available options. He went out of his way to minimize our out of pocket expense and offered the best quality materials that would ensure the best possible end result in the interest of protecting our most valued investment. Our home.
The Universal Roofing crew did an incredible job. They were punctual, professional, and gave attention to detail. When our roof replacement was done, they left no evidence of having been there other than a great looking roof. We couldn’t be happier with the results. Our roof looks amazing.
I would highly recommend Universal Roofing to anyone. I honestly can’t say enough.
Thanks again Mr. BaldwinGerald DrummondAugust 2, 2022
